Confusion is rife over recent issues surrounding a Private Bank system outage, Asian Mirror learns.

Patrons complained on February 3 that ATMs were down and they were unable to access the website. 

The issue was intensified by rumours that Private Bank had been hacked—several ‘warning’ messages of unspecified origin were circulated on social media. 

However, it appears there was a system upgrade planned for that day at Bank—although this is not communicated on the Private Bank’s website. 

Private Bank has also not yet addressed the rumours that the Bank was hacked, leaving many confused and angry and unsure if their funds are in safe hands.