John Keells Office Automation (JKOA), the leader in office automation solutions, won top honours once again at Toshiba’s Annual Distributor Meeting 2014 in Kuala Lumpur, Malaysia, when it bagged the coveted ‘Diamond’ award. The company, which has received performance prizes for the past fifteen years consecutively, counts two Diamond Awards to its list of accolades, the highest form of recognition given by its principals.
A subsidiary of the John Keells Holdings PLC technology arm, JKOA offers innovative products and services of the highest standards as the authorised distributor for world renowned office automation brands. The leading technology provider in the local market, it has been the authorised distributor for Toshiba Copiers since its inception in 1992, awarded by principals Toshiba Singapore Pvt. Ltd.
“Our success at the regional meet is attributable to the efforts of our exceptional dealer network islandwide, who together with our sales team plays a significant role in Toshiba’s local market growth,” asserted JKOA CEO and John Keells Group Vice President, Janoda Thoradeniya, noting that the JKOA dealer network played a pivotal role in the company’s success.
“Benchmarking against all distributors in the Asian region, the award criteria also looked at year-on-year sales growth, market share and marketing activities carried out to promote genuine Toshiba consumables and spare parts. JKOA was also recognised for being the only distributor in Asia with a 50% market share, with Toshiba Digital Multifunctional Copiers commanding a leading market presence in Sri Lanka.
“Our reputation for efficient and reliable after sales service and regular introduction of innovative products keeps us on the forefront of the office automation industry,” added Thoradeniya.
Over the years, JKOA has dominated the copier industry in Sri Lanka, offering the latest technology at affordable prices. Via its partnership with Toshiba, JKOA has responded to current needs by introducing office automation solutions with smart energy efficiency improvements and reduced size and weight.
Commenting on the award, Toshiba Singapore Ltd. General Manager Minoru Yoshida said: “We are impressed by JKOA’s command of the Sri Lankan market. JKOA has regularly featured as a top distributor because of its consistency in performance, reliability as a partner and shared values which have led to a rewarding collaboration for over two decades.”
The Toshiba product portfolio includes black and white and full colour Digital Multifunctional Copiers and caters to users ranging from SMEs to MNCs of all other industries at every level and scale of business. JKOA is the sole authorised distributor for Toshiba Digital Multifunctional Photocopiers and is also the Toshiba Mobile Computing Partner for Notebooks.
Apart from Toshiba products, JKOA is also the National Distributor for Samsung mobiles and the authorised distributor for Asus Notebooks, Hitachi multimedia projectors, Riso digital duplicators, Samsung large format displays, Samsung multifunction printers, FEC Point of Sales solutions, Zebex barcode scanners and Bixolon receipt printers.
A fully-owned subsidiary of John Keells Holdings, JKOA maintains strong relationships with customers by providing product support, warranty services, repair and maintenance, and consumables, as well as components and replacements of defective parts. Its industry-best after-sales service program guarantees a two-hour response to service calls at minimum, service availability six days a week, a one-year warranty, and a backup machine or unit free of charge in case of workshop repair.
