People’s Bank recently announced that it had facilitated 82.6 million transactions worth over LKR 1.2 Trillion during the year 2021, through its island-wide network of ATMs, CDMs and Self-Banking Kiosks.
The 2nd largest commercial bank in Sri Lanka, People’s Bank also enjoys the largest customer base in Sri Lanka counting over 14 million customers, along with the largest branch network, consisting of over 741 physical contact points. Over the course of 2021, People’s Bank’s 797 ATMs facilitated over LKR 800 billion rupees worth of transactions, while its 298 CDMs witnessed over LKR 460 billion worth of transactions. The Bank’s innovative self-service kiosks supported LKR 5 billion worth of transactions. These numbers are a testament to the level of popularity enjoyed by People’s Bank Self Banking Units (SBU) among the entire nation. People’s Bank SBUs comprise of ATMs, CDMs and Kiosks, allowing customers to bank at their convenience 24/7, 365 days a year.
As 2022 begins, People’s Bank renews its commitment to serve the financial needs of the nation, with renewed focus on offering seamless digital banking services. Complementing SBUs, its digital banking apps People’s Wave, People’s Wyn and Peiople’s Pay have transformed digital banking landscape in Sri Lanka. People’s Wave, country’s most downloaded banking app with over 1 million active users provides digital access to 50 different types of financial transactions.
Over 60 years, People's Bank has evolved from being a provider of financial solutions to the masses, into a leader in the digital banking space, employing cutting edge technology to benefit all Sri Lankans. Since 2015, the People’s Bank has taken a pioneering role in digitalization and customer engagement in Sri Lanka’s banking sector. Since then, a host of diversified digital banking solutions have been launched, delivering enhanced convenience, speed and efficiency to customers at every touchpoint. People’s Bank is also the first and only Bank in Sri Lanka to be accredited with the ISO/IEC 27001:2013 certification; the highest international accreditation for information protection, and security.
